Hi ,

Can somebody assist me this error  on md3200i,   controller WARN:  Controller entering SODReboot lockdown state..
:

Hi

i have a few MD3000i controllers and would like to reset them back to a default setup using this guide:

----------------------------------------------------------------------------------------------------

Power on the MD3000i and press "CTRL B" when it starts to boot.

Type 10 and hit enter for "Serial Interface Mode Menu"

Type 1 and hit enter for "Console Only"

Type Q and hit enter to exit

Type R and hit enter to reboot.

Watch the boot sequence and when you see "sodMain complete", hit enter and type "sysWipeZero 1" and hit enter.

------------------------------------------------------------------------------------------------------

My problem is when booting i press CTRL+Break but the system wont let me press S in time it just keeps booting until its finished. i been in the menu and reset to defaults before so i know it can be done.

Any ideas why it wont let me in?

Thanks

Glen

R420 and MD1220

   I used Open Management Server Administration on Server1 to configure the Raid6 on the MD1220. I have a second R420 (Server2) also with a Perc 810 connected to the MD1220. How do I get Server2 to see the array that Server1 created?

      Thanks.

I get the following error when I try to set the Management IP address of the RAID Controller 0

Return code: Error 4 - The operation cannot complete because of an incorrect parameter in the command sent to the RAID controller module. Please retry the operation. If this message persists, contact your Technical Support Representative.

Operation when error occurred: PROC_setEthernetInterfaceProperties

Regards

Hi All,

We're planning to buy a TL2000/TL4000, but are a bit fustrated, if we need the highly priced "Path-Failover License" for the configuration.

Configuration:

- 1 Dell TL2000 or TL4000 with 1 LTO6 FC or LTO7 FC drive (half height)

- 2 Dell R730 servers (running bacula as backup sw), active-backup configuration

Possible connectivity:

Version "A": P2P links to the TL2000 from each R730

Version "B": 1 FC switch, both servers and TL2000 is connected to the FC swtich

I'm a bit new to the FC world, any thought appreciated.

Goal is to have a lightly redundandt configuration; to be able to use the tapelib from any of the R730 - but only from 1 at a time; active-passise cluster

Thanks in advance!

Hi

can anybody help me out to reset this controller to factory default, this Is what I have:

dell PowerEdge 2950 g3 with sas 5e server

md3000 with amber light on, already done the syswipezero to controller 0 and 1 with no joy,

and 2x md1000 with no faults.

can you walk me thru on how to reset de md3000 and I also have the password reset cable handy.

thank you

From the Powervault Modular Disk Storage Manager, I go to Setup->Configure Ethernet Management Ports and select Module 0, Port 1 and/or Module 1, Port 1 and click "Change RAID Controller Module Gateway," then set the gateway address.  It comes back with:

Error 4 - The operation cannot complete because of an incorrect parameter in the command sent to the RAID controller module. Please retry the operation. If this message persists, contact your Technical Support Representative.

I have a second, identical MD3420 (with different management IPs, obviously) where the gateway was set with no trouble.

The details are as follows:

OPERATING ENVIRONMENT DATA

Client system name: ifxprod1-p1.aemaine.com
Client OS: Linux

Application version: 11.20.0G06.0019
Storage array management version: 11.20.0G06.0019
Storage array name: ifxprod1_p1_MD3420
Firmware version: 08.20.12.60
Management class: devmgr.v1120api13.Manager

**************************************************

ERROR DATA

Command sent to RAID controller module in slot: 0
Host name: [redacted]
IP address: [redacted]

Return code: Error 4 - The operation cannot complete because of an incorrect parameter in the command sent to the RAID controller module. Please retry the operation. If this message persists, contact your Technical Support Representative.

Operation when error occurred: PROC_setControllerProperties
Timestamp: Jun 29, 2016 3:54:07 PM

STACK DATA

devmgr.v1120api13.sam.jal.ManagementOperationFailedException: Error 4 - The operation cannot complete because of an incorrect parameter in the command sent to the RAID controller module. Please retry the operation. If this message persists, contact your Technical Support Representative.

    at devmgr.v1120api13.sam.jal.SYMbolClient.dispatchOperation(SYMbolClient.java:550)
    at devmgr.v1120api13.sam.jal.StorageArrayFacade.issueCommand(StorageArrayFacade.java:10054)
    at devmgr.v1120api13.sam.jal.StorageArrayFacade.sendCommandCommon(StorageArrayFacade.java:9610)
    at devmgr.v1120api13.sam.jal.StorageArrayFacade.sendCommand(StorageArrayFacade.java:9507)
    at devmgr.v1120api13.sam.jal.StorageArrayFacade.setControllerProperties(StorageArrayFacade.java:12920)
    at devmgr.v1120api13.sam.configuration.interfaces.ChangeEthernetConfigDialog.changePortsConfiguration(ChangeEthernetConfigDialog.java:1001)
    at devmgr.v1120api13.sam.configuration.interfaces.ChangeNetworkConfigDialog$2.performOp(ChangeNetworkConfigDialog.java:759)
    at devmgr.v1120api13.shared.AbstractTaskAdapter.run(AbstractTaskAdapter.java:108)


THREAD DATA

Thread[Reference Handler,10,system]
Thread[Finalizer,8,system]
Thread[Signal Dispatcher,9,system]
Thread[Java2D Disposer,10,system]
Thread[AWT-XAWT,6,system]
Thread[AWT-Shutdown,5,system]
Thread[TimerQueue,5,system]
Thread[AWT-EventQueue-0,6,main]
Thread[DestroyJavaVM,5,main]
Thread[SwingWorker-pool-1-thread-1,5,main]
Thread[ChangeDetector,6,main]
Thread[PreferenceStoreChangeDetector,6,main]
Thread[LogMsgThread,6,main]
Thread[Np_Link_Monitor0,6,main]
Thread[DMVGarbageCollectorThread,6,main]
Thread[RecoveryProfile-13,6,main]
Thread[AEN-14,6,main]
Thread[RecoveryProfile-16,6,main]
Thread[AEN-17,6,main]
Thread[Timer-0,6,main]
Thread[Timer-1,6,main]
Thread[SwingWorker-pool-1-thread-2,5,main]
Thread[Thread-25,6,main]
Thread[SwingWorker-pool-1-thread-3,5,main]
Thread[Thread-33,6,main]

Hi all.

I need help with the proper hardware configuration for using Dell's dense storage arrays.  Want to put together four md3060e  door to raise and couple that with a power edge server. I have heard multiple different configurations regarding the set up. I still haven't learned whether not I can do a hardware raid with so many discs. Can anyone shed light on what would be a good  configuration as we were primarily using this as a file server for large media files. (10-30gb). I don't want to get into a discussion about which raid configuration as I would like to have the hardware set up completed first. I also don't want to configure this as one continuous Drive put in multiple volumes across the 240 de I don't want to get into a discussion about which raid configuration as I would like to have the hardware set up completed first. I also don't want to configure this as one continuous Drive put in multiple volumes across the 240 disks to avoid long rebuild times. Any help was greatly appreciate it with how to configure these arrays to daisychain with a PowerEdge server. I also wanted to know if these could be managed with other Dell servers on the same network using open manage. Thanks again for everyone's time

What cables do I need to attach sc220 to sc8000?

Hi ,

I have a problem managing the library PV TL4000 through SW Symantec Backup 12.0 Rev. 1364.

The following features of the library Power Vault TL4000 tape:

 Drive: IBM ULT3580-HH5
 Tape: LTO5

I confirm that the old backup platform is not working properly (the library is handled correctly by the SW Symantec Backup 12.0 Rev 1364, but by performing data recovery attempts or writing the library does nothing - the only task is to inventory) .

Against this the library were made all possible tests and upgraded to the latest release the driver but the library has continued to be handled properly.
They have also been made tests with the help of colleagues that use this type of library on other clients but with negative results.:

Verifications were as follows:

- Backup Job on area DISC OK
- Backup Job on tape - KO
- Zoning and FC - OK cabling
- Presence drivers and mediabox in S.O. - OK
- Media presence "overwriteable" - Scratch - OK
- None of retention obstacle volumes - OK
- BE services (windows) launched regularly - OK

Ultimately, when a job commanded the tape remains in the status "pending / waiting" the dividing line is always the Tape Library (if there are no problems "retention that does not make the volumes usable; it is not our case).
Although there are no error messages on the display, it is a symptom of device not ready for the backup server. The inventory is performed because the barcode is read differently than the movement of the robot arm which follows a different logic.

Hello, I have to replace a faulty PSU on MD3200i.

I'm a bit confused since I've found 3 different part numbers of PSU that seems exactly the same:

NFCG1 (the faulty one),  GV5NH , 6N7YJ.

Are they the same PSU? Will they all work in MD3200i?

Thank you very much.

E

Need some help as our performance on the PowerVault has been horrible on our RAID10 SSD array.  We're actually getting better performance on our RAID5 SSD array.  After no help from our partner we've done additional digging and found these error codes for several of our drives exhibiting the poor performance.

Date/Time: 6/28/16 2:53:43 AM
Sequence number: 397711
Event type: 1012
Event category: Error
Priority: Debug
Event needs attention: false
Event send alert: false
Event visibility: false
Description: Destination driver error
Event specific codes: 1000205/24/0
Component type: Physical Disk
Component location: Enclosure 2, Slot 14
Logged by: RAID Controller Module in slot 1

And also errors:

Date/Time: 6/28/16 2:53:43 AM
Sequence number: 397710
Event type: 100A
Event category: Error
Priority: Debug
Event needs attention: false
Event send alert: false
Event visibility: false
Description: Physical disk CHECK CONDITION received
Event specific codes: 5/24/0
Component type: Physical Disk
Component location: Enclosure 2, Slot 14
Logged by: RAID Controller Module in slot 1

We have 3 Dell MD Storage (1000 and 3000), is there possibility of Monitoring these storage hardware, These are directly attached to servers, No IP to it.

Can Dell MD Storage can report to a central monitoring solution like LogicMonitor - using SNMP or any other api

Hello,

I see Support Matrix (July 2016)

1) what's the difference between 36RH9 and WXPCX?

2) Seagate say its 10K drive, but in Dell Matrix its 15K. Why?

Hello,

I need 900 GB WD9001BKHG hard drives for my MD3220.
I looked at the Support Matrix pdf, and found that I needed disk drives with Dell P/N 4X1DR.

But my sellers have disk drives with completely different P/N's!
Their P/N's look like:

400-22929

400-22932

400-22934

400-22975

400-24104

400-24204

400-AEZD

Why the P/N's differ?
Which Part Number is right for me?

I am setting up a new purchased PowerVault Md3200i, installed the Powervault Modular Disk Storage Manager and run "Modular Disk Configuration Utility" then run the "Config Wizard" setup the new "array" confirm the network but when clicking the "Apply Changes" error appears:

"An error occurred during array saving: Unknown error (PVCF EXCEPTION)"

I already setup quite a few Powervault but this is my first time this error.

Hoping for a quick reply

Getting a Drv Comm Failure Type (6E) error on my PowerVault 124T LTO5 library. I've reset the power, the cable, the SAS card multiple times but still get error. It's connected to a PowerEdge 2950 running Veeam 8. The drive/library no longer appear under Windows Devices but the SAS card does.

Hard Queue:

Drv Comm Failure
Type (6E)
POC:00004
POH:00730:19:02 #000

Drv Comm Failure
Type (6E)
POC:00004
POH:00736:45:30 #001

Drive Cmd Abort
Type (65)
POC:00004
POH:00737:12:13 #002

Drive Cmd Abort
Type (65)
POC:00004
POH:00740:24:21 #003

Drv Comm Failure
Type (6E)
2016-Jun-29
21:47:35.890    #004

Drv Comm Failure
Type (6E)
2016-Jun-30
06:52:51.811    #005

Drv Comm Failure
Type (6E)
2016-Jun-30
22:02:36.707    #006

Drv Comm Failure
Type (6E)
POC:00033
POH:00000:05:37 #007

Communication
Error
Type (6F)
POC:00033
POH:00000:16:11 #008

Drv Comm Failure
Type (6E)
POC:00034
POH:00000:05:37 #009

Communication
Error
Type (6F)
POC:00034
POH:00000:11:16 #010

Drv Comm Failure
Type (6E)
POC:00035
POH:00000:05:37 #011

Communication
Error
Type (6F)
2016-Jul-01
12:32:51.135    #012

Drv Comm Failure
Type (6E)
2016-Jul-01
16:58:44.476    #013

**** Tape Alert Queue ****

Block 0, 017/017 entries @  26 bytes each, wrap @ 000, erase @ 001
0000: 2015-Dec-04, 13:08:26.688, Label:[CLNU00L1] Flags:0020080000000000
0001: 2016-Jan-07, 16:02:46.294, Label:[GO6639L5] Flags:0000080000000000
0002: 2016-Jan-07, 16:04:30.998, Label:[CLNU00L1] Flags:0020080000000000
0003: 2016-Feb-04, 05:55:08.406, Label:[GO6623L5] Flags:0000080000000000
0004: 2016-Feb-04, 05:56:47.272, Label:[CLNU00L1] Flags:0020080000000000
0005: 2016-Feb-19, 18:09:48.620, Label:[GO6639L5] Flags:0000080100000000
0006: 2016-Feb-19, 18:11:32.744, Label:[CLNU00L1] Flags:0020080100000000
0007: 2016-Mar-23, 06:14:22.355, Label:[JT4141L5] Flags:0000080100000000
0008: 2016-Mar-23, 06:15:53.550, Label:[CLNU00L1] Flags:0020080100000000
0009: PC: 00029 POH: 00271:38:48 Label:[GO6624L5] Flags:0000080000000000
0010: PC: 00029 POH: 00271:40:24 Label:[CLNU00L1] Flags:0020080000000000
0011: 2016-May-09, 15:00:12.535, Label:[GO6636L5] Flags:0000080000000000
0012: 2016-May-09, 15:01:53.153, Label:[CLNU00L1] Flags:0020080000000000
0013: 2016-Jun-02, 02:44:06.871, Label:[JT4147L5] Flags:0000080000000000
0014: 2016-Jun-02, 02:45:45.495, Label:[CLNU00L1] Flags:0020080000000000
0015: 2016-Jun-12, 11:38:38.966, Label:[GO6630L5] Flags:0000080000000000
0016: 2016-Jun-12, 11:40:10.171, Label:[CLNU00L1] Flags:0020080000000000

**** Tape Alert Flags currently set on the Drive ****	None

**** Tape Alerts associated with Cartridges located in the library ****

A tape with no label is located in the drive, no Tape Alerts logged.
GO6639L5 is located in slot 1

	"CleanPeriodic" (21) was set 2 times.
	  Description =	
	  Class =	Media
	  Serverity =	Unknown
	  Action =	Clean Drive.

	"Interface" (32) was set 1 time.
	  Description =	The drive has detected an interface fault
	  Class =	Hardware
	  Serverity =	Warning
	  Action =	Unknown..

JT4140L5 is located in slot 2, no Tape Alerts logged.
GO6636L5 is located in slot 3

	"CleanPeriodic" (21) was set 1 time.
	  Description =	
	  Class =	Media
	  Serverity =	Unknown
	  Action =	Clean Drive..

JT4147L5 is located in slot 4

	"CleanPeriodic" (21) was set 1 time.
	  Description =	
	  Class =	Media
	  Serverity =	Unknown
	  Action =	Clean Drive..

JT4148L5 is located in slot 6, no Tape Alerts logged.
GO6626L5 is located in slot 7, no Tape Alerts logged.
CLNU00L1 is located in slot 8

	"CleaningMedia" (11) was set 9 times.
	  Description =	Tape is a Cleaning cartridge
	  Class =	Operational Information
	  Serverity =	Informational
	  Action =	No Action Required.

	"CleanPeriodic" (21) was set 9 times.
	  Description =	
	  Class =	Media
	  Serverity =	Unknown
	  Action =	Clean Drive.

	"Interface" (32) was set 2 times.
	  Description =	The drive has detected an interface fault
	  Class =	Hardware
	  Serverity =	Warning
	  Action =	Unknown..

GO6627L5 is located in slot 9, no Tape Alerts logged.
JT4149L5 is located in slot 10, no Tape Alerts logged.
JT4141L5 is located in slot 11

	"CleanPeriodic" (21) was set 1 time.
	  Description =	
	  Class =	Media
	  Serverity =	Unknown
	  Action =	Clean Drive.

	"Interface" (32) was set 1 time.
	  Description =	The drive has detected an interface fault
	  Class =	Hardware
	  Serverity =	Warning
	  Action =	Unknown..

JT4150L5 is located in slot 12, no Tape Alerts logged.
JT4142L5 is located in slot 13, no Tape Alerts logged.
GO6632L5 is located in slot 14, no Tape Alerts logged.
GO6633L5 is located in slot 15, no Tape Alerts logged.
GO6634L5 is located in slot 16, no Tape Alerts logged.

I got this error when I try to Create virtual Disk from Available space on the Disk Group

"Error 1011 - A management connection to the RAID controller module in slot 1 must be definded to complete this operation."

I had only one MGMT port configured. Now I configured the second MGMT port but I received the same message.

Let me know 

Replaced a non-working SAS 5E card in a Dell 2950. Need to remove the old one (HBA) in the Modular Disc Storage Manager.

Not sure out of the two which card has been removed. I know the new one but need to remove the old one then replace with the new one and re-distribute the discs.

I need to identify the removed sas5e card.

Below is what I found for directions but it doesn't tell me which one is the removed one and the card is not removed in the software.

Note: The WWN are NOT written on the SAS controllers, are not displayed in the SAS BIOS and are not visible in OMSA either.

When a SAS 5E is replaced, the WWN are NOT updated automatically.

As a result, replacing a SAS 5E may result in no connectivity to the MD3000 (talking about disk access here). The reason for that is that the WWN presented to the MD3000 are not registered with the new card.

In order to restore the connectivity, open MDSM (since no mapping is involved, a simple SAS connection is enough ; the management port is good too).

Go to the Modify tab and select Edit Host Topology.

Follow those steps:

• For the host where the HBA was replaced, delete the existing mapping for the old HBA:

• Select the host

• Select the HBA Host Port to be deleted

• Click Remove

• Repeat those steps for the second port if applicable

• Add the new HBA ports

• Click Add HBA…

• Select the WWN from the dropdown menu (MDSM will only present un-configured ports; since all the other ports connected to the MD3000 should already be configured, only the WWNs from the new HBA should be displayed). It is expected to see two WWNs, one ending with ‘00’, the other ending with ‘04’.

• Repeat the above steps for the second port is applicable

• Check if the virtual disks are visible from the host again

Hello,

I've been handed an LTO3 which has been written with content, but I have no idea how it was made. I've been given the task of finding out what is actually stored on the tape. I've tried the usual tar command but the errors suggest the tape wasn't written using tar. What would be the simplest way of me discovering what type of content is on the tape? I am quite new to all this so a step by step would be appreciated! Thanks in advance!